Delivery

COUNTRIES WE SHIP TO

We presently only ship to Austria, Australia, Bahrain, Belgium, Bulgaria, Canada, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holy See (The Vatican), Hungary, Iceland, The Republic of Ireland, Israel, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Russia, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, UK and the USA.

SHIPPING METHOD

All shipments are sent usually via  DPD within the UK and DHL internationally with full tracking.

    

All purchases above £50 (exclusive of UK VAT) are shipped free of charge. Shipping charges for purchases below £50 (exclusive of UK VAT) as follows:

Destination

Shipping Charge (per shipment)

(Exclusive of UK VAT)

Shipping Charge (per shipment)

(Inclusive of UK VAT @20%)

UK (incl. Isle of Man)

£5

£6.00

Eurozone

£8

£9.60

Europe other (incl Channel Islands, Holy See, Iceland, Liechtenstein, Norway, Switzerland)

£8

£8.00

USA, Canada & Mexico

£12

£12.00

Rest of the World

£15

£15.00

You will be able to track your shipment from the tracking details sent to you in the Dispatch Confirmation email. 

All orders require a signature upon receipt.

Click here to track your order via the DHL tracking service.

 

ESTIMATED DELIVERY TIMES

Destination

Delivery Time

UK

1-2 working days

Europe

2-4 working days

USA & Canada

2-4 working days

Rest of the World

2-4 working days


The above estimated times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays in delivery caused by events beyond the control of the courier service such as bad weather and other force majeure or due to hold up caused by customs clearance processes at the final destination.

 

INSURANCE

Each purchase order is fully insured by us during transit until it is delivered to you, as evidenced by your or your representative’s signature, at which point responsibility for the purchased goods passes to you.

 

TAXES AND DUTIES

All orders shipped to an EU fiscal (VAT), destination shall be inclusive of the UK VAT (currently 20%).

All orders shipped to a non EU fiscal (VAT)destination shall be exclusive of all taxes and duties including UK VAT (currently 20%). As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and it is your responsibility to ensure payment of these to release your order from customs on arrival.

We are unable to advise you on the amount of these charges and it is your responsibility to ensure awareness of the rules and regulations, including import duties, customs and local taxes, of the country you are shipping to, prior to placing a purchase order with us.

Please note that under no circumstances would we agree to issue an invoice understating the purchase price. The goods will always be described and invoiced in accord with the purchase price as stated.